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A fishbone diagram helps team members visually diagram a problem or condition's root causes, allowing them to truly diagnose the problem rather than focusing on symptoms.

The interoperability of data, and delivery of a consistent level of data quality, are critical factors in the National Digital Health Strategy – both for quality of immediate care, and for the development of longer-term health strategies. This is the first of a three-part webinar series looking at interoperability and clinical terminologies, with a particular focus on the Fast Healthcare Interoperability Resources (FHIR), a key standard for interoperable data in Australia.